All orders, unless otherwise stated, are shipped within 2 – 10 business days of order. If an order is placed on a holiday or weekend, the order will be processed the next business day. We are not responsible for delays due to weather or holiday closures. Merchandise and products may be shipped separately.
Due to Australia's Post parcel charges there is not much difference between sending three, six, nine or more bottles!
Domestic shipping cost within Australia:
Fixed Standard Shipping Rate - $12
*For accurate shipping costs go to the checkout page, no credit card required.
Domestic shipping/delivery to our Stockist:
We offer free deliver to our stockist located in the greater Sydney Area. If your business is located outside the greater Sydney area, please contact us to provide you with a detailed shipping quote.
We currently do not ship our products internationally.
In the future we hope Marysol Hot Sauce can be available worldwide through international partners and stores. If you are interested in stocking our product(s) in your country, please contact us to get things started!
REFUNDS & RETURNS
Sancho & Lee Co. products will satisfy all of your needs and desires, so we are sure you will not want to return them. Nevertheless, we do not offer refunds or returns.
Sancho & Lee Co. is not responsible for parcel/s that do not arrive to the address stated by you. Once the parcel has left our premises, it is in the hand of Australia Post, its couriers and other unknown carriers.
Sancho & Lee Co. is not responsible for damages to the items sent. We take great care in wrapping the items and once the parcel has left our premises, it is in the hand of Australia Post, its couriers and other unknown carriers.
In no event shall Sancho & Lee Co. be liable for the loss of any parcel item occurring during shipment to the customer or arising from any delays in the delivery of the parcel item. The customer acknowledges and agrees that the customer is fully responsible by using our website.
If you need more information about our products before purchasing, you can contact us via email at email@example.com